Want to add some more "useful" indexes to the HPD:Help Desk form in ITSM 764 sp2 but am getting some push back from our DBAs that there are already 16 (out of the box) and adding more could impact performance. Some of the indexes I am considering removing are :
Product Name Incident Asscoiation Type mc_ueid Component_ID Original Incident Number Owner Login ID Not sure how the above indexes are used througout the application and BMC could not provide an answer. Has anyone done any work with the OOTB indexes? Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

