I agree it would be nice to have a list. <A little OT> Claire, I imagine you are familiar with the concept of command fields but it is such a useful concept that it is worth sharing this article Doug created back when we use to get the Tips and Trick books: Form Commands and Command Forms <https://communities.bmc.com/docs/DOC-123>.
I don't use Command Forms too often but I find I use a Form Command field a lot. Our is 'Current_Command' Field ID 600019999. I find that I don't often skip workflow as the document details but use this along with normal record processing but only under very specific conditions. Often times it is notification. This way I don't have to worry about a notification being sent at the wrong time just because some fields now meet the criteria; the notification only fires when some action explicitly tells it to. The other benefit is because it is just a text string that workflow is looking for you can pretty safely put your own very fairly value in the field and not bother other workflow. The only things to be careful of is to make sure all of the workflow referencing the field is really looking at the value and not just for a NOT NULL value (wouldn't be best practice but it probably happens) and to make sure your value isn't getting in the way of another value should be in the field. For those reasons I usually end up adding our own Current_Command field. It is display only field so the overhead/customization is minimal but you are guaranteed not to break anything by reusing BMC's field. </A little OT> Jason On Wed, Aug 14, 2013 at 2:05 PM, Sanford, Claire < claire.sanf...@memorialhermann.org> wrote: > Thank you! I was pretty sure I could use it... just needed some > validation! > > That would be an awesome list to compile! :) > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Wednesday, August 14, 2013 3:29 PM > To: arslist@ARSLIST.ORG > Subject: Re: 'z1D Action' field question > > Hi, > > My experience is that you can use it for custom work. > > I use ARInside to get a good reference on all existing values for a > specific > z1D Action field. > > Maybe I should compile a list of all z1D Action fields and the > values/filters > they are connected to!? > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > When creating workflow for a form that has a “'z1D Action” field, are the > > actions predefined somewhere in the system or can I just put my own word > in > > the qualification and if the 'z1D Action' = “MyWord” the workflow will > > fire? > > > > Thanks! > > > > > > > > ITSM 7.6.04 SP2 > > ARS 7.6.04 SP3 > > Oracle 11.2.0.3.0 - 64bit Production > > Win 2008 Server > > > > Claire Sanford > > Information Systems Division > > Memorial Hermann Healthcare System > > claire.sanf...@memorialhermann.org<mailto: > claire.sanf...@memorialhermann.org> > > > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
