It is proper behavior. Remedy does not allow comparisons on password fields, among some other operations due to security reasons.
You could try if you really need to do some legit workflow like you appear to want to do, by setting some other field to null in your workflow, exporting the def to xml, and then switch the field you changed to null to the password field and then import it. The dev studio generally does not validate the contents of those mappings when done that way as long as the basic structure of the def files are solid so it might get past the fact that you cannot do it using the dev tool the regular way. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of arslist Sent: Tuesday, September 17, 2013 9:14 AM To: [email protected] Subject: Re: Blank out password for bulk of people profiles I think because it is the password field it takes $NULL$ as the password and encrypts it, rather than replacing the password with null. Assuming I got that right, it has been years since I worried about that one, I would consider it proper behaviour not a bug. Daniel -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: September 17, 2013 6:01 AM To: [email protected] Subject: Re: Blank out password for bulk of people profiles Hi! If this does not work with a Modify-All, it would seem to be a bug. Which version and which client are you using? You might create a display-only-field named ClearPassword with a Yes choise. Then create a filter to clear the password filed when this field is set in a Modify-transaction. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hello Listers, > > > > I'm trying to blank out passwords for bulk of people profiles. > Generally in normal cases I do a modify all and type $NULL$ in the > field I want to set it to NULL(or blank). This doesn't work in > password's case in User form. I know this can be done from backend. > Any other ideas to do it from user tool(front end). > > > > Regards, > > Karthik. > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
