Hi Teresa, We have successfully done a upgrade from 7.1 to 8.1. But there are important points to be considered. We used the 7 step staged approach which you find details in the docs.bmc.com.
One main issues we faced is with the CMDB architecture change to remove attributes from CMDB and place it in Asset. This required a lot of process and integration changes in our environment. Before the upgrade please perform and analysis of areas/process impacted because of the changes or new functionality introduced in 8.1. Which will help to have a plan on the upgrade. Regards, Karthik On Thu, Sep 19, 2013 at 12:17 AM, teresa S Fannin < teresa.s.fan...@accenturefederal.com> wrote: > ** > > All,**** > > Has anyone gone from ITSM and ARS 7.1 to 8.1 and would like to share your > experience? My plan is to start with a fresh install of 8.1 in a staging > area and then bring over my customization (nothing to drastic here) and > bring over all the data, foundation and Incidents and Changes and > Problems. All serves will be virtual including the SQL Server 2005 DB.* > *** > > ** ** > > See you at WWRUG 2013.**** > > Thanks,**** > > Teresa Fannin**** > > 210-918-8061**** > > ** ** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
