HI All, In the Work Order is there any time functionality like in the Incident or Change? I could not any field like 'Total Time Spent' in the Work Order but did find it as not-in-view field in the WOI:Work Info. The field is also a hidden column is the Work Order Work Info table.
Would prefer to use what is already there rather than create something new. If not, has anyone implemented a time tracking n Work Orders? ITSM 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Continual Service Improvement NaviSite - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315-634-9337 Mobile: 315-882.5360 [cid:image001.gif@01CEBDEE.ED7A3B80] ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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