Check the Path in Environment Variables on your AR server. There was an issue where the java path had to be one of the first paths in the string. I can't recall the exact error I used to get but it seems similar.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Tuesday, October 08, 2013 4:58 PM To: [email protected] Subject: Re: Error on startup: Malformed \uxxxx encoding ** Unfortunately not On Oct 8, 2013 3:52 PM, "Thad Esser" <[email protected]<mailto:[email protected]>> wrote: ** I've compared every file I can find (using WinMerge) with no luck. Mostly just server name differences. If you have a specific parameter file in mind, I'm all ears. Thanks, Thad On Tue, Oct 8, 2013 at 2:28 PM, LJ LongWing <[email protected]<mailto:[email protected]>> wrote: ** Thad, I agree with the google analysis...the method that's throwing the exception is trying to load a properties file, and it obviously can't because of some sort of error. Have you run the parameter files through something like 'ExamDiff' to see if there is some sort of difference that your eyes aren't seeing? On Tue, Oct 8, 2013 at 3:23 PM, Thad Esser <[email protected]<mailto:[email protected]>> wrote: ** Hello, Has anyone seen this error in their arcarte-stderr-YYYY-MM-DD.log file when starting AR Server? ----- Exception in thread "main" java.lang.IllegalArgumentException: Malformed \uxxxx encoding. at java.util.Properties.loadConvert(Properties.java:568) at java.util.Properties.load0(Properties.java:391) at java.util.Properties.load(Properties.java:341) at org.pentaho.di.www.ARCarte.loadRAppPasswords(Unknown Source) at org.pentaho.di.www.Carte.runCarte(Unknown Source) at org.pentaho.di.www.Carte.main(Unknown Source) ----- After four tries, armonitor gives up trying to start it. Google says its most likely that I need double slashes as part of a path in a java properties file somewhere. Where would I look? Or is that a red herring? This is only happening in one environment; two others are fine. I've compared settings between the three, but am obviously missing something. ARS 8.1 OS: Windows 2008 R2 DB: SQL Server Thanks, Thad P.S. BMC has already had me update the application password in UDM:RAppPassword. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
