Rudra, What version you are facing this error? The behavior you have reported is a known Defect SW00410854 in 8.0.
You can reach out to BMC Support to get the fix. Hope this helps. Regards, Kunal On Fri, Oct 18, 2013 at 2:49 PM, Rudra K <[email protected]> wrote: > Hi Team, > > We are facing an error while approving any request through email. > > Error Sample:- > a) Instruction: > Instruction Number: 0 > Instruction Template: > Message Type: > Message Number: 4934 > Message Text: The modify key in the incoming modify action > email message is invalid. Make sure that the modify key > was not modified. > Appended Text: 2699629121 > > "ARERR 4934 The modify key in the incoming modify action email message is > invalid. Make sure that the modify key was not modified. " > > Please sugesst solution ASAP. > > Thanks in advance. > > Rudra. > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

