Reboots or clearing cache did not resolve the IE errors in our case.
Try one or more of the following:
1. Insure you have Midtier 7.6.04 sp5 installed (this alone could fix the issue)
2. Put or add the Remedy website to the IE compatibility view
3. Forced compatibility view into the response header:
A. Add to Apache config:
<IfModule headers_module>
Header set X-UA-Compatible: IE=EmulateIE7
</IfModule>
B. Add to web.config in IIS7 or custom HTTP headers in the web site's
properties in IIS6 (haven't tried this given we are using Apache):
<system.webServer>
<httpProtocol>
<customHeaders>
<add name="X-UA-Compatible" value="IE=EmulateIE7" />
</customHeaders>
</httpProtocol>
</system.webServer>
Patrick Dill
Architect
UW School of Medicine
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, October 23, 2013 8:49 AM
To: [email protected]
Subject: Remedy 7.6.04 : Problems with Internet Explorer
Hi all,
we made the Upgrade to the Version 7.6.04 of Server Remedy.
It works well with Firefox and Chrome but when we use Internet Explorer we
retrieve
the blocking message showed in the image attached.
Can anyone help us to solve the problems?
Thanks in advance.
Team Remedy
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