Is anyone able to share experiences (good/bad) using Cisco Request Center and Prime Service Catalog especially when compared with other request management systems (e.g. SRM, Kinetic Request, etc).
The Cisco datasheets indicate integration into Remedy using application adapter kits and other bells and whistles. thanks, Mark Boyle TCS Associate Consultant _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
