This is not captured since the creation of an Incident from a Change will create the entries in the Associations forms for both the Incident and the Change. The concept of one to many is the reason for this since a single Change could affect multiple Incidents. You will need to add a new field and workflow or use a join.
-----Original Message----- From: Drew Shuller <drew.shul...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Mon, Nov 4, 2013 11:27 am Subject: Identify an Incident record created from a Change Request ** Good morning everyone. I've been trying to find a field on an Incident record that would be populated when someone working with a Change Request would move over to the Quick Action area of the Change and select Incident from the Create Related Request menu. The requirement is to find any Incidents that would be created from a CR, querying only the Incident form. It seems like I've looked at 200 or so fields (through the reporting tool) but I haven't found anything yet. Any help? ITSM 7.6 Thanks in advance and have a great day! Drew Shuller Soto Cano Air Base Honduras _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
