Hi, In that case another user should not affect rite even some one has clear the local cache? I am not sure what is happening?
-- Sandeep Pandey Remedy Developer On Mon, Nov 4, 2013 at 10:26 PM, Carl Wilson <carlbwil...@gmail.com> wrote: > ** > > Hi, > > Have you tried deleting the User Tool local cache? > > This can sometimes become corrupted for certain forms/servers or if there > is a cached value that has changed, the system my not recognise it and > therefore stop rendering. > > > ------------------------------ > > > > Kind Regards, > > > > *Carl Wilson* > > > > http://www.missingpiecessoftware.com/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Sandeep Pandey > *Sent:* 04 November 2013 16:32 > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: flashboard not displaying from user tool > > > > ** > > Hi Fred, > > No. There was no DNS update. > > And in our test environment its working in both aruser as well as in > browser client. our test and prod is in same network. > > > -- > Sandeep Pandey > Remedy Developer > > On Mon, Nov 4, 2013 at 9:52 PM, Grooms, Frederick W < > frederick.w.gro...@xo.com> wrote: > > ** > > Was there a DNS update on your network? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Monday, November 04, 2013 10:17 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: flashboard not displaying from user tool > > > > ** > > not that I know of...maybe someone else can chime in :) > > > > On Mon, Nov 4, 2013 at 9:14 AM, Sandeep Pandey wrote: > > ** > > Hi LJ, > > Default web path is already set. I rechecked that setting. > > Is anything else which I need to check and reconfigure may be? > > > -- > Sandeep Pandey > Remedy Developer > > > > On Mon, Nov 4, 2013 at 9:06 PM, LJ LongWing wrote: > > ** > > I'm talking about the Server Administration console (Remedy Server), > Advanced tab, 'Default Web Path' setting. If I'm not mistaken, that is > what's used to render the flashboards for the client. > > > > On Mon, Nov 4, 2013 at 8:16 AM, Sandeep Pandey wrote: > > ** > > Hi LJ, > > Are you talking about AR Server information or mid tier config page one > settings need to check? > > I didnt change anything in last few days. Earlier it was working fine in > both browser as well as in aruser tool. But since 2-3 days suddenly stopped > displaying flashboards in aruser tool but thru browser its showing. > > Even I puzzled because for both aruser tool and browser may uses same > setting for flashboards. > > > -- > Sandeep Pandey > Remedy Developer > > > > On Mon, Nov 4, 2013 at 8:25 PM, LJ LongWing wrote: > > ** > > Sandeep, > > Even the user tool uses the Mid-Tier to render flashboards...I believe the > Client uses the settings in the server config of the mid-tier url to get to > the proper information. Have those settings been changed? > > > > On Sun, Nov 3, 2013 at 11:48 PM, Sandeep Pandey wrote: > > ** > > Dear List, > > I have 2-3 flash-boards which is populating correctly in web browser but > its not populating via aruser tool. Even in aruser tool it was displaying > few days back but suddenly stopped displaying. > > Can any body suggest why behaving like this? > > Envt: > > 7.6.04 sp4 > > windows 2k8 > > > -- > Sandeep Pandey > Remedy Developer > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
