Hello, Thanks for the post. In order to create Task template, Please request user to:
Connect to System and click on (From Left Navigation Pane Application List), Application Administration Console –> Customer configuration -> Task Management System -> Task Configuration -> Task Template Once the Task template form is open, user can create a new Task Template or perform query to see existing Task Template records. You can also get additional information about creating Task Template on below topic from Task Management System - Administrator’s Guide Working with task templates - Page Number 44 For your convenience you can download Task Management System -Administrator’s Guide on below link from BMC Support website. http://documents.bmc.com/supportu/documents/34/12/103412/103412.pdf I hope this information would be useful to you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

