Is this only happening for Incident Management? A quick thing to check is the 'AR System Application State' form and make sure that the record for IM's state is Production.
[image: Inline image 1] Jason On Wed, Nov 20, 2013 at 2:57 PM, mahmoud mahdy <[email protected]>wrote: > ** > Dears, > when users open "Incident Module" the following error has been appeared:- > *"You have no access permission to the form HPD:Help Desk. (ARERR 9264)" * > Please help. > Thanks > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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