Is this only happening for Incident Management?  A quick thing to check is
the 'AR System Application State' form and make sure that the record for
IM's state is Production.

[image: Inline image 1]

Jason


On Wed, Nov 20, 2013 at 2:57 PM, mahmoud mahdy <[email protected]>wrote:

> **
> Dears,
> when users open "Incident Module" the following error has been appeared:-
> *"You have no access permission to the form HPD:Help Desk. (ARERR 9264)" *
> Please help.
> Thanks
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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