I am sure you would have this. But just checking. Do the users have
incident user permission?

-Karthik
On Nov 21, 2013 5:17 AM, "Patrick Zandi" <[email protected]> wrote:

> **
> Sounds like you added a permission to a tab or a field or modified system
> and they cannot access it
> Like the permissions you added were outside the application
>
> Sent from my iPhone
>
> On Nov 20, 2013, at 18:40, Jason Miller <[email protected]> wrote:
>
> **
> Is this only happening for Incident Management?  A quick thing to check is
> the 'AR System Application State' form and make sure that the record for
> IM's state is Production.
>
> <image.png>
>
> Jason
>
>
> On Wed, Nov 20, 2013 at 2:57 PM, mahmoud mahdy <[email protected]>wrote:
>
>> **
>> Dears,
>> when users open "Incident Module" the following error has been appeared:-
>> *"You have no access permission to the form HPD:Help Desk. (ARERR 9264)" *
>> Please help.
>> Thanks
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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