Prior to David Easter leaving I remember that he answered a question that there 
were some issues with ARS and IE9. You may want to query the List Archives.


-----Original Message-----
From: Pierson, Shawn <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Nov 22, 2013 7:50 am
Subject: ARS 8.1 and SRM 7.6.4 incompatibility with Internet Explorer


**

Good morning,
 
I’ve recently run across an issue where after upgrading to ARS 8.1, fields with 
menus on SRM stops working with Internet Explorer.  The only way I see to get 
it working is to go into my browser settings by hitting F12 and changing the 
Document Mode from IE9 standards to IE8 standards.  However, I’d like to find 
an actual fix, especially one that doesn’t presumably require some obscure 
update to be rolled out to all PCs within the organization.
 
>From what I can tell by looking on Google, it seems like the culprit is BMC 
>setting this tag in the header:
 
<metahttp-equiv="X-UA-Compatible"content="IE=Edge">
 
Unfortunately I have no idea where this comes from, or I’d test setting it to:
 
<metahttp-equiv="X-UA-Compatible"content="IE=IE8">
 
I think that could work, but at this point I’m looking at my options and hoping 
to hear from BMC soon.
 
Thanks,
 
Shawn Pierson
Remedy Developer | Energy Transfer
Private and confidential as detailed here.  If you cannot access hyperlink, 
please e-mail sender.
_ARSlist: "Where the Answers Are" and have been for 20 years_

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to