8.1 Patch 2 is the latest released patch....there are other hot fixes that are newer, but they aren't 'released' yet....
On Fri, Nov 22, 2013 at 7:58 AM, Pierson, Shawn < [email protected]> wrote: > ** > > The latest being 8.1 Patch 2 or is there something newer? > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > 1300 Main St. Houston, TX 77002 | 713.989.7226 > > *IT Service Desk: *1.855.658.2468 > > If you would like to report an issue with Remedy, please click > here<http://remedy/issue.html> to > enter an Incident. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Sanford, Claire > *Sent:* Friday, November 22, 2013 8:51 AM > > *To:* [email protected] > *Subject:* Re: ARS 8.1 and SRM 7.6.4 incompatibility with Internet > Explorer > > > > ** > > Have you tried the latest Mid-tier hotfix? Maybe there is something > there. Some of those monthly hotfixes make a difference. > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Pierson, > Shawn > *Sent:* Friday, November 22, 2013 8:39 AM > *To:* [email protected] > *Subject:* Re: ARS 8.1 and SRM 7.6.4 incompatibility with Internet > Explorer > > > > ** > > Interestingly, in the config.properties file of the Mid Tier I found this > setting: > > > > arsystem.emit_X_UA_compatible_mode=true > > > > Changing it to false doesn’t actually do anything as far as I can tell, > but hopefully I can find a hidden setting somewhere in the Mid Tier to fix > this. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Roger > Justice > *Sent:* Friday, November 22, 2013 7:38 AM > *To:* [email protected] > *Subject:* Re: ARS 8.1 and SRM 7.6.4 incompatibility with Internet > Explorer > > > > ** > > Prior to David Easter leaving I remember that he answered a question that > there were some issues with ARS and IE9. You may want to query the List > Archives. > > -----Original Message----- > From: Pierson, Shawn <[email protected]> > To: arslist <[email protected]> > Sent: Fri, Nov 22, 2013 7:50 am > Subject: ARS 8.1 and SRM 7.6.4 incompatibility with Internet Explorer > > ** > > Good morning, > > > > I’ve recently run across an issue where after upgrading to ARS 8.1, fields > with menus on SRM stops working with Internet Explorer. The only way I see > to get it working is to go into my browser settings by hitting F12 and > changing the Document Mode from IE9 standards to IE8 standards. However, > I’d like to find an actual fix, especially one that doesn’t presumably > require some obscure update to be rolled out to all PCs within the > organization. > > > > From what I can tell by looking on Google, it seems like the culprit is > BMC setting this tag in the header: > > > > <meta http-equiv="X-UA-Compatible" content="IE=Edge"> > > > > Unfortunately I have no idea where this comes from, or I’d test setting it > to: > > > > <meta http-equiv="X-UA-Compatible" content="IE=IE8"> > > > > I think that could work, but at this point I’m looking at my options and > hoping to hear from BMC soon. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
