Join Forms will not import. We imported Regular forms first and then receive Error 55 when importing the join forms. So we are using migrator to push the join forms.
Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177 [cid:[email protected]]<http://www.caretech.com/> Helping extraordinary people do extraordinary things Best in KLAS Partial IT Outsourcing 2012 Extensive IT Outsourcing 2008, 2009, 2010 and 2011 Best in KLAS Awards: Software & Services www.KLASresearch.com<http://www.klasresearch.com/> [cid:[email protected]] From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Tuesday, November 26, 2013 1:51 PM To: [email protected] Subject: Re: Upgrade from v5.1.2 to v8.1 ** Is Export/Import not an option for you? RRR had some tools at WWRUG13, but I don't know if they have been published yet On Tue, Nov 26, 2013 at 11:38 AM, Chad Wilhelm <[email protected]<mailto:[email protected]>> wrote: Hello, What rrr tools would you recommend for moving custom objects from ARS 8.1 to another ARS 8.1 server? Thank You, Chad Wilhelm CareTech Solutions Office: (248) 823-0177<tel:%28248%29%20823-0177> Helping extraordinary people do extraordinary things Best in KLAS Partial IT Outsourcing 2012 Extensive IT Outsourcing 2008, 2009, 2010 and 2011 Best in KLAS Awards: Software & Services www.KLASresearch.com<http://www.KLASresearch.com> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Misi Mladoniczky Sent: Thursday, June 27, 2013 10:50 AM To: [email protected]<mailto:[email protected]> Subject: Re: Upgrade from v5.1.2 to v8.1 Hi, It seems much easier to just install a 8.1 and export/import the def file followed by a migration of the data using the API. RRR have tools to assist you in many of these steps, as you may need to fix some parts of your application to fully functional. As for upgrading from HelpDesk to ITSM 8.1, I think you should start from scratch on that one... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hello All, > We are trying to perform an upgrade of our Remedy Instance on v5.01.01 > to v8.1. > So far we have upgraded ARS from v5.1.2 > v6.3 > v7.1 > > v7.6.04.(Solaris) on Dev Environment as a proof of concept. > We are targeting to Upgrade to v8.1 and also to move to Linux(VMware ESX). > To accomplish this here's what we are trying to do: > 1. Upgrade ARS to v7.6.04(Solaris), take DB(10g) copy 2. Install a > fresh ARS of v7.6.04(Linux) + DB(10g) 3. Drop DB of Step 2 + Attach DB > copy from Step 1(so we will have a ARS > v7.6.04 with Linux on 10g DB) > 4. Upgrade DB to 11g > 4. Run upgrade install from ARS v7.6.04 to v8.1 > > Based on the above approach/ steps I have few questions: > 1. Is the above approach feasible?, as the aim for our upgrade is to > bring our Remedy instance to a supported version. > ARS upgrade from v5.1.2 to v8.1. Also, we would like to move away > from Unix/Solaris platform to Linux VM platform. > 2. We also have ITSM 5.6/Remedy HelpDesk v5.1.2 - How do we handle > this? As for now, we are only thinking of upgrading ARS not ITSM. > 3. Also, my understanding is v7.5 onwards, there has been drastic changes. > Any caveats of losing our customizations(Customization on HPD as well > as Custom applications we have in place)? How do we handle these? > 4. Dev Server - As a proof of concept on our Dev Server, we upgraded > ARS from v5.1.2 to v7.6.04 so far. Working on to upgrade to v8.1 now. > 5. DB from non-unicode to unicode - Our Dev DB was already Unicode. > Whereas our Prod DB is non -unicode, so at what point do we have to > convert from non-unicode to Unicode(before running v6.3 Upgrade install)? > > Source - ARS v5.1.2 + ITSM v5.6(HelpDesk v5.1.2) + Custom/Home grown apps. > Destination/Target - ARS v8.1 + ITSM v5.6(HelpDesk v5.1.2) if > supported or ITSM v8,1(Service Desk) + Custom/Home grown apps. > > Environment Information: > Current Production: > Environment Info: > AR Server Version : 5.01.02 Patch 1313 Hardware : sun4u Operating > System : SunOS 5.10 DB : SQL -- Oracle DB Version : 10.2.0.5.0 - 64bi > > Current Development (where we are running ARS Upgrade Installs): > Environment Info: > AR Server Version : 7.6.04 SP4 201209051922 Hardware : sun4u Operating > System : SunOS 5.10 DB : SQL -- Oracle DB Version : 10.2.0.5.0 - 64bi > > Does the above approach feasible? I would highly appreciate any > help(practical lessons, gotchas, caveats, etc) you can provide. > > Regards, > Raj > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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