Hi, Your issue is not with the call but as to why the override is being triggered so many times by your API program. As per the examples that have been previously supplied and are available on BMC Communities, your API program should have a central Function/routine for login/logout. This function should be available throughout all the modules in your program and called only once to initiate the connection. The user should be cleanly logged out before exiting your program.
If you are receiving frequent overrides then you need to re-evalute your program structure to correct the behaivour. Misi is correct in where you place this statement: https://communities.bmc.com/message/12336#12336 More on session control: https://communities.bmc.com/message/15813#15813 Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sweety Sent: 02 December 2013 23:18 To: [email protected] Subject: Re: API : Override ARERR [9084] User is currently connected from another machine Tried placing it before the login method but it is not working. Program is generating exception but no message is displayed in that exception. I am getting this error while fetching the records from GetListEntryWithFields _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

