http://www.bmc.com/products/offering/Service-Request-Management.html
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sweety Sent: Tuesday, January 07, 2014 10:39 AM To: [email protected] Subject: Basics of SRM Hi List, Can you help me to understand some points in SRM ? What is SRM ? Why there is a need of SRM? What are AOT, PDT and SRDs ? With what all applications it can be integrated ? How can I kick start and learn SRM ? I will appreciate your time and inputs. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
