Hi Frank, We are looking into testing a roll back to SP4 ourselves just as a test in our QA environment to see if the issue is with the Global fields or not.
On another note, I am also hearing (haven't received the document yet) that there is a bug on IE10 that may be the cause of this error on the Mid Tier. But again, I haven't seen the doc on that so don't quote me on it. May have absolutely nothing to do with all this! Since we have an SSL connection, Support is also asking us to test the "Do not save encrypted pages to disk" option in IE10. enabling it and disabling it to see if that makes any difference. We haven't been able to do so yet. So that is to be continued... So welcome to our Nightmare Frank! If you find anything please DO share! Pascale Sterrett Kenavo ar wech all [email protected] Sent by: [email protected] 01/09/2014 05:02 AM Please respond to [email protected] To [email protected] cc Subject Re: Caught exception :Object doesn't support property or method 'getProxyGlobalFields ITSM 764sp2 ARS 764sp2 Midtier 8.1sp2 HOTFIX Weblogic 10.3 Linux We are battling this same issue. Caught exceptions, NULL pointers... The user are flushing their Midtier cache and we are starting to flush the server caches every few days. This all happened when we went to IE 10. This was required by our organization. We found so many issues with midtier 764 sp2 on IE 10 that we had to upgrade (was recommended by BMC). BMC is asking for Fiddler logs when the user has the issue which is almost impossible to obtain; Fiddler is not on every desktop. BMC is telling us that we will have to upgrade to ARS 764 sp5 in order to get more assistance but based on this thread it sounds like that introduces worse issues. Frank Caruso _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

