Simon,

Are the Group IDs on the Group form for the Company in question the same
between your Dev and Test environments?

Thad


On Tue, Jan 21, 2014 at 3:30 PM, Simon Ellis <simon.el...@telecom.co.nz>wrote:

> Seemed to have stumped myself.... In a multi tenated solution i've created
> a new panel on the HPD:Help Desk form,
> added a panel holder and additional panels within that.  The new panel is
> only visible to members of one company.
> The People records have the Company listed in the Access Restictions box
> of there people record.  To establish the permissions for this tab, I
> mapped a role to a group and through DEV studio set permissions for the
> Panel so that role/group only have access.  In our DEV environment where i
> developed this, it works like a dream, if you have the company listed in
> your people record under access restrictions no problem you can view the
> tab and you can log and search for tickets for that company.  If you don't
> you can't see the tab/panel and you can't log tickets for that company.
>  When i've moved this through into our Test environment, users with the
> correct access restrictions can create and search tickets
> for this company but can't view the new tab/panel.  As the administrator i
> can.  Permissions of the form are identical.
>
> Can't fathom out if i've missed something out, done something in DEV that
> i've forgotten to move through....
>
> any ideas?
>
>
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