There is a way if you know the "secret" path. I don't know if for 8.1 but here is the format for 7.6.4 SP 4 to give you an idea
http://ftp.bmc.com/outgoing/7604sp4_hotfix Christie Pargeter | Sr Technical Analyst | tel 503-415-5149 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Tuesday, February 04, 2014 1:22 PM To: [email protected] Subject: Re: Caught Exception issue... ** Interestingly, BMC makes it next to impossible to actually get hotfixes without waiting on their support. Do you know any alternate means of getting the Mid Tier Hotfix you mentioned that doesn't require a U.N. Resolution worth of log files and config files in the right format? Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of ravi rai Sent: Tuesday, February 04, 2014 1:03 PM To: [email protected] Subject: Re: Caught Exception issue... ** Suresh, What is the patch version of ARS , Midtier and Tomcat Apply Patch 02 for ARS, Mid tier Hotfix (Dec072013 ) and Patch 36 for Tomcat 6.0 and see if it helps We had few issues with ARS 8.1 un-patched version. Thanks Ravi Rai ________________________________ Date: Wed, 5 Feb 2014 00:06:18 +0530 From: [email protected] Subject: Caught Exception issue... To: [email protected] ** Team, Recently, facing the lot of issues related to "Caught Exception". tried with mid tier flush and advised to flush the local browser cache and restarted with mid tier.but, no luck. Error starts with "Caught exception" and error with some different message like mobj, t.resultlist,Vcolins etc., Can you please provide the guidence to fix this issue? Remedy version 8.1 OS Windows server 2012. Tomcat 6.0 Regards, Suresh L _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here <http://www.energytransfer.com/mail_disclaimer.aspx> . If you cannot access hyperlink, please e-mail sender. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
