Gotta know the secret handshake.
On Tue, Feb 4, 2014 at 2:50 PM, Pargeter, Christie :CO IS <[email protected]>wrote: > ** > > There is a way if you know the "secret" path. I don't know if for 8.1 but > here is the format for 7.6.4 SP 4 to give you an idea > > > > http://ftp.bmc.com/outgoing/7604sp4_hotfix > > > > *Christie Pargeter | Sr Technical Analyst | tel 503-415-5149 > <503-415-5149>* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Pierson, Shawn > *Sent:* Tuesday, February 04, 2014 1:22 PM > > *To:* [email protected] > *Subject:* Re: Caught Exception issue... > > > > ** > > Interestingly, BMC makes it next to impossible to actually get hotfixes > without waiting on their support. Do you know any alternate means of > getting the Mid Tier Hotfix you mentioned that doesn't require a U.N. > Resolution worth of log files and config files in the right format? > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *ravi rai > *Sent:* Tuesday, February 04, 2014 1:03 PM > *To:* [email protected] > *Subject:* Re: Caught Exception issue... > > > > ** > > Suresh, > > What is the patch version of ARS , Midtier and Tomcat > > Apply Patch 02 for ARS, Mid tier Hotfix (Dec072013 ) and Patch 36 for > Tomcat 6.0 and see if it helps > > We had few issues with ARS 8.1 un-patched version. > > Thanks > Ravi Rai > ------------------------------ > > Date: Wed, 5 Feb 2014 00:06:18 +0530 > From: [email protected] > Subject: Caught Exception issue... > To: [email protected] > > ** Team, > Recently, facing the lot of issues related to "Caught Exception". tried > with mid tier flush and advised to flush the local browser cache and > restarted with mid tier.but, no luck. > Error starts with "Caught exception" and error with some different > message like mobj, t.resultlist,Vcolins etc., > Can you please provide the guidence to fix this issue? > Remedy version 8.1 > OS Windows server 2012. > Tomcat 6.0 > Regards, > Suresh L > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
