Hi,
I do not think you could even do that.
Instead you should get temp licenses from your sales rep to be on the safe side.
For a proof of concept or temporary testing, you should have no problem with
that.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> But can you still use the 3 for basic development and basic proof of
> concept?
>
>
> Sincerly,
>
> David Charters
> Charters Technologies
> 317-331-8985
>
> -------- Original message --------
> From: "Brock, Anne" <anne_br...@bmc.com>
> Date:02/18/2014 10:45 PM (GMT-05:00)
> To: arslist@ARSLIST.ORG
> Subject: Re: licenses question (minimum install) ITSM
>
> While of course you should always check with your sales rep, my understanding
> is that once you move to the Suite pricing, the "3 free licenses" are no
> longer legally included.
>
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, February 18, 2014 2:56 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: licenses question (minimum install) ITSM
>
> Hi,
>
> You are not even allowed to use the 3 Fixed licenses. These show in the system
> for historic reasons, and everyone that is not on the old legacy licensing
> mode will not be allowed to make use of them, i.e. not assign them to anyone.
>
> This is probably something we should add to our license FAQ:
> https://rrr.se/cgi/index?pg=faq
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
> 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> Patrick,
>> The only 'free' licenses that I'm aware of are the 3 Fixed User
>> licenses you get with the Remedy Server, I believe everything else
>> needs to be purchased.
>>
>>
>> On Tue, Feb 18, 2014 at 1:56 PM, patrick zandi <remedy...@gmail.com> wrote:
>>
>>> **
>>> So we bought ITSM but the install instructions say you need (20
>>> licenses for each module).
>>> Does that mean that purchasing ITSM you get free 20 licenses? This
>>> must have been covered before...
>>>
>>> Any where would that information be published.
>>>
>>> --
>>> Patrick Zandi
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
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>
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