Hello List, There’s an intermittent issue going on in our Production
Environment wherein a SR's (Service Request) ‘Request Detail’ page will be
blank and it’ll be something like this as shown below in the Screen shot.Due to
this the Question and Answers Section is Blank.I've checked in
“SRD:MultipleQuestionResponse” form and I don’t see any entries pertaining to
the questions and answers for the Flawed SR with blank Request detail page, For
the one which are working properly i do see records equal to number of
questions for SR in the same form.Please let me know if someone has faced this
issue and corrected.Note this is intermittent & because of that nature we are
unable to get logs of that period, By the time we come to know of the issue
it'll be more then 2 or 3 days and logs will be gone. Environment Details:
ARS SP5 / ITSM SP2 / MSSQL / WINDOWS SERVER 2008. Regards,FRQ.
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