Kevin, Not sure what you tried but I've gotten it to work using a method Carl Wilson suggested which is opening up the SRD in the base form, and adding the group ID of the company or entitlement group in field 179.
Sent from my iPhone > On Feb 19, 2014, at 4:34 PM, Kevin Shaffer <[email protected]> > wrote: > > ** > ARS 7.6.04 SP4 > SRM 7.6.04 SP4 > Multi - Tenant Environment > > Requirement: I need to create an SRD that is visible to all companies that > creates a change that uses a pre-defined change template. When you create > the AOT with an application template it forces you to pick a company. > Therefore I can't create a Global PDT or SRD using an application template. > > I noticed in the community pages a few people saying they got around this but > I haven't been able to get their suggestions to work. > > Has anyone had a similar requirement and been able to get this to work or is > this just a limitation of the product? One final gotcha, I can not doing any > customizations, so I can not modify workflow. The solution has to be > configuration only. > > Thanks in advance > Kevin Shaffer > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
