LJ suggested the use of the Ok button instead of Apply - try that. I had never noticed that bug, but if LJ says there is a bug around that, it must be true.
If it does not work even after suggestions he gave, try using short DOS file names in the path (8 character names) instead of the full windows file name. I recall one version of Java had a problem with windows file names when starting the JVM. It could potentially be that issue where the JVM supporting the administration plugin, does not recognize windows full file names. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Terje Moglestue Sent: Monday, March 03, 2014 8:18 AM To: [email protected] Subject: Re: Unable to set server side logging....ARS 7.604 @Misi Thanks. This is what I have tired. Change the file name, hit apply. (The file names are then reset.) Close the window. Go back to server information, log file tab, the file name are still the old names and not what I changed it to. At one point I deleted the files on the server. Re-opened the server window. It allowed me to start logging but it did not allow me to change the file names..... Strange . "You have to do it on all servers"! My understanding with server groups - is that you can only have one admin server. The config settings is then executed and the config settings are then hold on the admin server. Config settings on none-admin servers within a server groups are then ignored. The config setting on the none-admin servers will only apply when/if the server takes out of the servers group. This made me think that the issue I got is related to the server group settings. What am I missing? @Joe. AR Server is started with a windows account with admin right to the servers. The user got full access and the permissions needed. Thanks, Terje -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Monday, March 03, 2014 12:44 PM To: [email protected] Subject: Re: Unable to set server side logging....ARS 7.604 Hi, This is not related to server groups, but you have to do it on all servers. When you change the name of a log file and press "Apply", it is stored to the server, but if you then uncheck and press "Apply" again, the log file name reverts back to the original value. I think it has somehow been stored on the client side. The solution is to close and reopen the Server Information form between each "Apply". Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I have seen this issue a few times on our test servers. When setting > server side logging (Admin Console, Server Info, Log Files), I am > updating the log file name, apply the logging I want, this time I am > after API and SQL, then pushing Apply. The file names are reset to old > valued and server side logging I applied are dis-applied. In other > words the server sill not accept my request for server logging. Is > this a sign that the server groups are incorrectly configured? With > server groups one server is the main server or the admin server. Is this the fault? > > Windows 2008 Servers > ARS 7.604SP2 > Server groups with the two servers. > Load balancer. > > Thanks, > Terje > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
