Hi,
The JVM would not be involved at all in setting the server side log path.
The standard path for the logs in Windows is something like "C:\Program
Files\AR System\Server\Db\". It is just no way that these kind of paths would
have a problem working.
Ok instead of Apply just adds the close of the Windows. It is the same thing
as pressing Apply and then closing the Window manually.
Best Regards - Misi, RRR AB, http://rrr.se
> LJ suggested the use of the Ok button instead of Apply - try that. I had
> never noticed that bug, but if LJ says there is a bug around that, it must
> be true.
>
> If it does not work even after suggestions he gave, try using short DOS file
> names in the path (8 character names) instead of the full windows file name.
> I recall one version of Java had a problem with windows file names when
> starting the JVM. It could potentially be that issue where the JVM
> supporting the administration plugin, does not recognize windows full file
> names.
>
> Cheers
>
> Joe
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Terje Moglestue
> Sent: Monday, March 03, 2014 8:18 AM
> To: [email protected]
> Subject: Re: Unable to set server side logging....ARS 7.604
>
> @Misi Thanks. This is what I have tired. Change the file name, hit apply.
> (The file names are then reset.) Close the window. Go back to server
> information, log file tab, the file name are still the old names and not
> what I changed it to.
> At one point I deleted the files on the server. Re-opened the server window.
> It allowed me to start logging but it did not allow me to change the file
> names.....
>
> Strange .
>
> "You have to do it on all servers"! My understanding with server groups - is
> that you can only have one admin server. The config settings is then
> executed and the config settings are then hold on the admin server. Config
> settings on none-admin servers within a server groups are then ignored. The
> config setting on the none-admin servers will only apply when/if the server
> takes out of the servers group. This made me think that the issue I got is
> related to the server group settings.
>
> What am I missing?
>
> @Joe. AR Server is started with a windows account with admin right to the
> servers. The user got full access and the permissions needed.
>
> Thanks,
> Terje
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
> Sent: Monday, March 03, 2014 12:44 PM
> To: [email protected]
> Subject: Re: Unable to set server side logging....ARS 7.604
>
> Hi,
>
> This is not related to server groups, but you have to do it on all servers.
>
> When you change the name of a log file and press "Apply", it is stored to
> the server, but if you then uncheck and press "Apply" again, the log file
> name reverts back to the original value. I think it has somehow been stored
> on the client side.
>
> The solution is to close and reopen the Server Information form between each
> "Apply".
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> I have seen this issue a few times on our test servers. When setting
>> server side logging (Admin Console, Server Info, Log Files), I am
>> updating the log file name, apply the logging I want, this time I am
>> after API and SQL, then pushing Apply. The file names are reset to old
>> valued and server side logging I applied are dis-applied. In other
>> words the server sill not accept my request for server logging. Is
>> this a sign that the server groups are incorrectly configured? With
>> server groups one server is the main server or the admin server. Is this
> the fault?
>>
>> Windows 2008 Servers
>> ARS 7.604SP2
>> Server groups with the two servers.
>> Load balancer.
>>
>> Thanks,
>> Terje
>>
>>
>> ______________________________________________________________________
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>>
>
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