Do you have single sign on? If you do check if users are connected to two environments at once. Some of the SSO solutions don't like this and times out users based on their logged in environments. You can alternatively check the tomcat and midtier timeout parameters.
Regards, Roney Samuel Varghese. Sent from my iPhone > On Mar 11, 2014, at 3:25 PM, "Lippincott, Levi (OMA-GIS)" > <[email protected]> wrote: > > ** > Has anyone ran into the issue where their users are timing out after an > extremely low amount of time from the Mid Tier? This is even happening to > some of our Fixed license users. They are getting session invalid errors > after sometimes as little as 10 minutes. > > <image001.png> > <image002.png> > <image002.png> > Connect with us: interpublic.com > Twitter > Facebook > <image003.png> > Levi Lippincott / Remedy Administrator > +1 402 561 7014 office > +1 402 321 5421 mobile > [email protected] > Lync Communcator > <image003.png> > Interpublic Group 6825 Pine Street, Omaha, NE 68106 > > "Talent is a Gift; But Character is a Choice." -Matt Grotewold- > > This message contains information which may be confidential and privileged. > Unless you are the intended recipient (or authorized to receive this message > for the intended recipient), you may not use, copy, disseminate or disclose > to anyone the message or any information contained in the message. If you > have received the message in error, please advise the sender by reply e-mail, > and delete the message. Thank you very much. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
