If I remember correctly, if one is not allowed to modify Global Rules. You can create the same rule for your tenant and do the modifications, save button should show up there.
-Raj From: Hennigan, Sandra [via ARS (Action Request System)] [mailto:[email protected]] Sent: Saturday, March 22, 2014 06:20 To: Hiremath, Rajashekhar Subject: RBE:Console, RBE:Worksheet ** Environment: ARS 8.1 ITSM 8.1 Windows 2008 Oracle We rely heavily on the Email Engine and its capabilities to create & update Incidents. The Qualification on the OOB Rule Configuration Incident.Add worklog on the Incident is ('Subject' LIKE "RE:%") AND ('Subject' LIKE "%INC0%") We have migrated from the Blackberry to an iPhone. When a reply is done from the iPhone, the Subject line is Re: not RE:. Having discovered this, the OOB Rule Configuration Incident.Add worklog needs to be updated. Problem: there is no visible "Save" button on the RBE:Worksheet. Yes, there is a Save button on the form; visibility is permissioned to Email Rule Config. The button's ALs are permissioned to Public. My partner & I are Email Rule Config; we cannot see the button. I changed the button properties to Visible - we still cannot view the button. Anyone encountered this? Ideas? Assistance is greatly appreciated. Thank you, Sandra Hennigan Remedy Developer _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ If you reply to this email, your message will be added to the discussion below: http://ars-action-request-system.1.n7.nabble.com/Data-is-not-getting-displayed-in-Flashboard-tp116256p116332.html To start a new topic under ARS (Action Request System), email [email protected]<mailto:[email protected]> To unsubscribe from ARS (Action Request System), click here<http://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_code&node=2&code=UmFqYXNoZWtoYXJfSGlyZW1hdGhAYm1jLmNvbXwyfC0xNDIxMzkxMzE0>. NAML<http://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewer&id=instant_html%21nabble%3Aemail.naml&base=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespace&breadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml> ----- -rAJ -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/Data-is-not-getting-displayed-in-Flashboard-tp116256p116338.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
