Thanks Ajay, I'll take a look at that. On Wed, Apr 16, 2014 at 12:30 AM, ajay bandil <ajay07...@yahoo.com> wrote:
> ** > Hi Warren, > > If you have no customization in the system, then no need to worry for > patch upgrade. Just go for it. > But if you have overlays in the system, use Snap Shot utility to reconcile > overlayes. This utility is available on BMC community. > > > Thanks > Ajay Bandil > On Wednesday, 16 April 2014 6:25 AM, Joe D'Souza <jdso...@shyle.net> > wrote: > ** > I think the ITSM patches are not a big deal – it won’t majorly change > the way your application behaves as a result of the application patch. It’s > the core AR System patches that needs more caution. > > I have not heard of any DO’s or DON’Ts for ITSM patches for the release of > the ITSM application you are talking about. > > Joe > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II > *Sent:* Tuesday, April 15, 2014 3:51 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Patching question.... > > ** > We are about to patch our ITSM Suite. > > Windows 2008 running on MS SQL 2008 > > ARS 7.6.04 patch 5. > > We are currently on ITSM 7.6.04 Patch 1. We have just been informed > that we need to patch this in the next few days bringing it up to the most > recent ITSM Patch level (7.6.04 patch 4 I believe). > > Does anybody have any insight into things that we should look for? Our > installation is not to heavily modified. We do have a tie in with Kinetic > for service requests, but we don't expect too many issues there. > > Any insight would be most appreciated! > > Thanks > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
