The Mid-Tier & Crystal Reports are on the same server. Thank you,
Sandra Hennigan Remedy Developer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Zandi Sent: Wednesday, April 23, 2014 5:48 PM To: [email protected] Subject: Re: Crystal Reports on Remedy Mid-Tier You installed the midtier. Client on the boe boxi server correct Sent from my iPhone > On Apr 23, 2014, at 3:16 PM, "Hennigan, Sandra" <[email protected]> > wrote: > > Crystal Report server installed and functioning; 5 Named User licenses > Mid-Tier 8.1.01 SP1 installed and functioning > Integration completed - I can schedule and send CR reports using ODBC & > Remedy data. > > What I cannot do - have a Crystal Report run from the Remedy Mid-tier. This > error is displayed. > > Failed to process the request!! > All of your system's 0 Concurrent Access Licenses are in use at this time or > your system's license key has expired. Try again later or contact your > administrator to obtain additional licenses. (FWB 00014) > com.crystaldecisions.sdk.occa.report.lib.ReportSDKEnterpriseLogonException: > All of your system's 0 Concurrent Access Licenses are in use at this time or > your system's license key has expired. Try again later or contact your > administrator to obtain additional licenses. (FWB 00014)---- Error > code:-2147217397 Error code name:enterpriseLogonFailed > > I expect that I have missed a step but I do not know how to resolve the > error. Any assistance is appreciated. > > Thank you, > > Sandra Hennigan > Remedy Developer > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

