Overlays are only needed if you are making changes to BMC application forms such as ITSM. If you have a custom application you do not need to create overlays or custom objects since upgrades will not affect these forms. The User and Group form are included with ARS and then used by your custom application or ITSM since they are ARS Base forms. -----Original Message----- From: Raj <ravi6...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Apr 25, 2014 6:59 pm Subject: Re: Customizations in Base Development Mode during an ARS Upgrade from v7.6.04 to v8.1.
** If I were to create Overlays don't I need to create Overlays for all objects(which would mean I would have to convert all my base object/unmodified to either Overlays or Custom). My understanding is I cannot have only few forms converted to Overlays and the rest of the forms still in base/unmodified form. is that correct? I am trying to avoid the overhead of dealing with Overlays at this point as working under tight timelines to get this upgrade completed/read through forums as there could be some potential issues while converting objects to Overlays - as it could fail, some objects might get excluded, etc. On Thursday, April 24, 2014 8:38:40 PM UTC-7, ajay bandil wrote: ** Hi Raj, Any customization done in Base objects is having chances to be lost during patch\version upgrade. Since you already upgraded to 7.6.04, then you can use the overlay concept. Instead of doing change in base, just create a overlay of the object and modify as per your requirement. Installer does not touch the overlay of objects, so your customizations will be preserved during upgrade. Regards Ajay Bandil _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
