You will need to create an AIF to provide this capability.
-----Original Message----- From: [email protected] <[email protected]> To: arslist <[email protected]> Sent: Wed, Apr 30, 2014 12:11 pm Subject: Integration of Asset Management with Service Request Management Hi all, is it possible to integrate Asset Management and SRM? he requester should chose a CI from asset management when he sends a new ervice request. hen we define a SRD (using Incident Template) is possible to associate an sset? Note I know that when I create an SRD I'm able to assign a single CI (from the elationship tab), ut the user cannot select the CI when opening a service request; We have a generic asset for N users. Each user can only see part of the sset. Any help would be much appreciated! Thanks! ---------------------------------------------------------------------------------------- y istance is : ction Request System Server Version 7.6.04 SP5 201308012025 TSM 7.6.04 S/platform version: Red Hat Enterprise Linux Server release 6.4 (Santiago), ernel 2.6.32-358.23.2.el6.x86_64 atabase vendor/version - Remote or local: Oracle Database 11g Release 1.2.0.3.0 - 64bit ----------------------------------------------------------------------------------------- _______________________________________________________________________________ NSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
