Totally agree with Misi. Putting all together in simple way TR - Holds only transaction values coming from API or remedy workflow DB - Holds the values present in database Just a field - Checks the value changes/entered by user and if it is blank, a check is made against database values.
Hope that clears concept of everything. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

