Yes, Make the attachment field Display Only and set the Disable Change Flag property to True
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of pritch Sent: Tuesday, May 20, 2014 9:58 AM To: [email protected] Subject: Re: How to Display AR Email Attachments directly from a ticket? Or see if you can make the attachment field 'display only'. ----- Original Message ----- From: "Carol Carnevali" <[email protected]> To: [email protected] Sent: Tuesday, May 20, 2014 10:52:32 AM Subject: Re: How to Display AR Email Attachments directly from a ticket? That's brilliant! I wouldn't want to save the attachment but I could clear it out on a Save. I'll give it a try! Thanks so much! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
