Whoever is in charge of your load balancer should be able to trace the client IP where the error is happening and all of it's traffic through the load balancer to each server it is sending traffic to.
Most of the time the "sticky" setting on the load balancer is not set to match the timeout setting on the mid-tier. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of ersureshbe Sent: Wednesday, May 21, 2014 9:49 AM To: [email protected] Subject: Re: ARERR 623 Authentication Failed Error Roger, How to check the information from LB via remedy. Do we have any forms it will notify? Can you please share the detailed steps. Let me try to find and fix this issue. Thanks in Advance, Suresh Loganathan. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/ARERR-623-Authentication-Failed-Error-tp7596778p7596783.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4570 / Virus Database: 3950/7517 - Release Date: 05/18/14 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
