Actually, I just got it to work. Never mind. Rick On May 28, 2014 10:16 AM, "Lucero, Michelle" < [email protected]> wrote:
> Hi, Rick: > > I received an email from BMC Remedy tech support. However, they didn't > change my password. They recommended that I change my password because of > the Heartbleed issue, which I did successfully. > > Is this something different? > > Thank you, > Michelle > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Rick Cook > Sent: Wednesday, May 28, 2014 11:49 AM > To: [email protected] > Subject: BMC Support page - b0rked? > > While on vacation last week, I got an email from BMC Support saying that > they had changed my password in response to the Heartbleed issue. OK, > fine. When I got back this week, I logged in with their temp password, and > was redirected to a password change page. Again, no problem. > > However, I can't seem to get past that screen, because it's giving me > spurious errors, like "The password length must be at least 7 characters > and cannot exceed 32 characters", when I entered a new password within > those parameters. Am I the only one seeing this? I can't get into Support > until I get past this. > > Rick Cook > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > ---------------------------------------------------------------------- > This message, and any attachments, is for the intended recipient(s) only, > may contain information that is privileged, confidential and/or proprietary > and subject to important terms and conditions available at > http://www.bankofamerica.com/emaildisclaimer. If you are not the > intended recipient, please delete this message. > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
