ARS 8.1 ITSM 8.1
Oracle db Mid-Tier 8.1.01 SP1 BMC Knowledge Management is configured for use. Articles can be created, saved, reviewed and published. The visibility has been set. We can view the articles in the KM Console table. What we cannot do is to Search Knowledge Management - not from the KM Console > Functions > Search Knowledge, not from an Incident > Functions > Search Knowledge Base. Ideas? Thank you, Sandra Hennigan Remedy Developer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
