Hi,
Our users will periodically call in to advise that they can't find a
record that a co-worker (i.e., same support group) can't find. After
checking their people account record and User record (and finding that
they have access to the company listed in the record that they can't
find), I give them Unrestricted Access, and they can find the record.
As we add companies (tenants) this won't be acceptable; any idea what
the problem (and resolution) is?
Thanks,
Rick
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