When you use a Group Name the Email engine should send an email to all members of the group
From Developer Studio help "Creating a notify action" AR System group names AR System takes the group name from the entry in the Group form, searches the User form for all users belonging to this group, and delivers the notification for each member. For Alert notifications, an entry is made in the Alert Events form for each group member. Email notifications are sent to the email address specified in the User form entry for each user. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of S Test Sent: Tuesday, July 08, 2014 8:57 AM To: [email protected] Subject: Re: custom notification to grp Thanks Todd. That sends a message in AR email message form with field TO : Grp name is placed instead I need email id of all the people in this group -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Arner, Todd Sent: Tuesday, July 08, 2014 6:16 AM To: [email protected] Subject: Re: custom notification to grp I would use a filter notify action to create the notification. In the User field on the filter notification action enter the group name as it appears in the Group form. This will send the notification to everyone in the group. Hope that helps. Todd Arner -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of S Test Sent: Monday, July 07, 2014 5:29 PM To: [email protected] Subject: custom notification to grp Hi I need to design custom notification to all the people in the new grp. The ticket won't be assigned to this grp but the grp will be in support grp form. What is best way to do this? Can I use Notify action from filter but how will it pull all the individuals in the grp? Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
