There are some fields found in COM:Company, either found in the Miscellaneous tab, or hidden or both, or out of all views, that I would like to know if they served any real functional purpose in ITSM.
Company ID - Field ID 260000032 This is an indexed field so may probably be used in some of the searches in workflow. Is it used for anything other than a manual search for a company name by its ID? We do use it internally here for reporting and other things but wanted to know the application specific purpose of it if there is. Lead Time (Days) - Field ID 260000013 Really??? Lead time for what? I could understand if it was a part of an asset - where you can have lead time for delivery or installation or both.. But for a company? I'm guessing its one of those fields that may have crept in as a part of a copy paste operation while creating fields for the COM:Company form and remained there as a ghost field and then got hidden. Or does it have a real purpose? And if so what is it? Navigation Menu04 - Field ID 1000004045 This field is out of all views. It looks like it was intended to be the 4th tier on the navigational menus for companies. Is this actually functional if populated? From the field ID it was probably not even created at the same time as the other 3 related fields, as those field ID's are sequential but this one is out of sequence.. Company Web ID - Field ID 1000001799 What is this supposed to contain? It's a hidden field, optional. Does it serve any kind of a purpose? Parent Company - Field ID 303604300 This field is out of all views. While it's fairly obvious what it can be used for, does it serve any functional purpose in ITSM at all? Or is it just one of those extra pieces of information that you could load if you want. It is probably not a part of any searches as it does not feature in any of the indexes built, and if it is, then that search may not be a very efficient search... Manufacturer Data Status - Field ID 420000497 This is a hidden selection field having 6 values - New, Processed, Delete, Update, Invalid, Inactive. This appears to be a field that might have been mistakenly copied from the foundation load data forms?? Manufacturer Creator - Field ID 420000498 Again a hidden field. Possibly copied on this form again by error from the load form? Manufacturer Source Dataset - Field ID 420000499 Hidden field again - maybe a part of the load form and should not have been here? Are any of these fields apart from Company ID useful? Or do they serve no purpose at all and should not have been there to begin with? Joe PS: By the way none of these feature in the data load form.. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
