Follow-up question, Carl.

We are wanting to use AI to move data between non-ITSM servers and a
separate Data Warehouse.  Our scenario would work like this:

   - On a custom form on a custom AR Server, a record is saved.
   - That action initiates a Filter that populates a local copy of the
   UDM:Execution form on the custom AR Server.
   - That Filter calls a Web Service on the AI server, pushing the data
   from the custom UDM:Execution form to the real one on the AI server.
   - The AI job called on the AI server gets data from the custom server
   and moves it into the DW DB using connection data already configured in the
   job/transformation.

Given those circumstances, could we use the 7.6.04 version of AI (installed
on a 7.6.04 AR/Atrium/ITSM server), since AI is only being used to process
jobs from other servers, and no local data is being read or written?

Rick


On Fri, Jul 25, 2014 at 5:37 PM, Carl Wilson <[email protected]> wrote:

> **
>
> Hi Rick,
>
> The functionality in the version of Pentaho that was integrated for 7.6.04
> didn't have the extended feature set of the later versions
> (adapters/connectors).
>
> The plugins were re-written and the functionality was extended to include
> the additional connectors/adapters in 8.x.
>
>
>
> AIE / AI on 7.6.04 was pretty much on par, once 8.x came along AI overtook
> AIE on functionality/versatility/scheduling/etc.
>
>
> ------------------------------
>
>
>
> Kind Regards,
>
>
>
> *Carl Wilson*
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Rick Cook
> *Sent:* 26 July 2014 01:24
> *To:* [email protected]
> *Subject:* Re: Installing Atrium Integrator on 7.6.04 system
>
>
>
> **
>
> Wow, I forgot about that. That might be the deal breaker there.  What was
> the reason that custom forms wouldn't work?  Hard coding in the binaries?
>
> Rick
>
> On Jul 25, 2014 9:42 AM, "Roger Justice" <[email protected]> wrote:
>
> **
>
> AI was loosly integrated with 7.6.04 and it has limited functionality
> since it only worked with CMDB and none of the ITSM fors. AI for 8+ is
> fully integrated and works with all forms in ARS.
>
>
>
>
>
>
>
>
> -----Original Message-----
> From: Rick Cook <[email protected]>
> To: arslist <[email protected]>
> Sent: Fri, Jul 25, 2014 12:39 pm
> Subject: Installing Atrium Integrator on 7.6.04 system
>
> **
>
> Has anyone out there installed Atrium Integrator on an existing 7.6.04
> ARS/ITSM system?
>
>
> The 8.x install documentation specifies that AI must be installed between
> CMDB and ITSM.  The 7.6 docs I've seen don't really seem to say much about
> AI until you start talking about upgrading it.
>
> Also, the BSM Interoperability Matrix indicates that 7.6.04 SP2 is
> required at all levels to have AI installed at all, the retrofit question
> aside.  Can anyone confirm or refute that?  We're on 7.6.04 SP1, and I fear
> that we're stuck with AIE until we upgrade.
>
> Thanks.
>
> Rick Cook
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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