Hi Terri,

Turn on Plugin logs , In that log you can able to find out what is missing.
And also check your ar.cfg, Is there any differences in your plugins(Like
server name/port) .

Thanks,
Dinesh kumar.



On Fri, Aug 1, 2014 at 4:20 AM, Terri Lockwood <[email protected]>
wrote:

> **
>
> I’m installing MidTier on a Windows server and the installation is fine
> with no errors.  However when I log in I get the following error:
>
>
>
>
>
> The error happens after I log in.  I can click OK and continue working.  It
> doesn’t tell me which plug-in I’m missing.  I’ve been working with BMC
> and the tech has turned it over to another team who of course wants all of
> the “files” again.  I’m hoping someone else has run into this and can
> help.
>
>
>
> Thank you,
>
>
>
> ~~~~~~~~~~~~~~~
>
> Terri
>
>
>
> ARS 8.1.01
>
> ITSM 8.1.01
>
> Midtier 8.1.01 SP1
>
> Windows 2008 R2
>
> MS SQL 2008 R2 SP2
>
>
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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