Yes sorry, we are talking about ITSM. And I tried this form, but it gives me the queues as their ID numbers and not their names. So I can pull a report of various users and the queue ID's they are in, but I am looking for a way to get the queue names.
Tim Buchanan Systems Analyst SHS|Information Services Desk: (541)768-4583 Cell: (541)974-1278 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Tuesday, August 05, 2014 2:43 PM To: [email protected] Subject: Re: Queue Report w/ Members ** Unless I have misunderstood the question, wouldn't CTM:Support Group Association give you that report? Assuming we are talking ITSM that is.. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Tuesday, August 05, 2014 5:41 PM To: [email protected]<mailto:[email protected]> Subject: Re: Queue Report w/ Members ** Generate a join form that joins the source of both forms, and report on the join form On Aug 5, 2014 3:37 PM, "Tim Buchanan" <[email protected]<mailto:[email protected]>> wrote: Hello all, I am trying to figure out the best way to generate a report out of Remedy 7.0 that will not only tell me all of our support queues, but also who is in each queue. This sounds so painfully straight forward but every form I go looking on can't seem to report both pieces of information together. Anyone out there who can tell me the best way to accomplish this? I would be forever grateful. Tim B. _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
