I thought I would chime in on this thread... 

I have been in the Remedy consulting world since 1997. I have pretty
much seen it all, including my share of poorely executed and excellent
implementations by both other contractors and FTEs. I don't think anyone
can say whether a better job is done by an FTE or contractor, in my
experience it all comes down to the quality of the individual(s) doing
the work. 

My foray into the consulting/contracting work was a personal choice due
to limited opportunities for growth in my FTE company after 8 years.
Everyone thought I was crazy at the time, especially with a 5 year old
and a 2 year old at home and being the sole bread-winner for the family,
but I have never looked back. 

In my experience, Remedy ITSM consultants/contractors either fall into
this area by personal choice or through circumstance (ie. they are let
go by their FTE organization). They can be let go either by company
downsizing or because of performance reasons. I can't begin to tell you
the number of "Remedy Consultants" I have met in the industry that fall
into the latter category. It infuriates me as it paints all of us with
the same brush, but you have to accept the fact that you can only
control your own destiny. That's when guys like Ray have to come in an
fix the mess. If you are a company that is thinking of employing a
contractor/consultant, I would encourage you to ask them how they got
into the business. It might give you some additional information when
screening candidates. :-) 

As was mentioned, it is true that a lot of the organizations
implementing ITSM are looking for the "kick start" to get them going
(through contractors/consultants), then pass onto FTEs for operational
support. It makes a lot of sense if your organization uses
contractors/consultants wisely. This includes a defined project scope,
exit plan for the contractor/consultant (including training/knowledge
transfer), and warranty (if you can get it). 

To answer Ray's question, the pro's associated with this type of work is
the dynamic nature of the work, new people/organizations/business
challenges, lack of internal politics associated with organizations (ie.
this is usually done before you arrive on site), and the compensation.
The con's are, as you would probably think, the travel (also a plus for
some), constant learning and education, and managing your contracts . As
in any environment, excellent communication skills will enhance your
opportunities to succeed. 

HTH 

Terry 

On 2014-08-07 00:29, Ray Gellenbeck wrote: 

> Thanks. I've always been a FTE since I started in 96. The growing trend seems 
> to be client hopes for a short deploy/customize contract gig then drop the 
> SME and then hope a cheaper admin can keep it running. The beauty of that 
> dream is then when that flops they hire an old codger like me to undo the 
> mess, which runs 2-3 times longer on average.
> 
> Anyway, I was just taken back how many recruiters hit you up for 
> contract-only gigs these days. I've always said "pass" but wonder about the 
> pros/con's in the current market.
> 
> _______________________________________________________________________________
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