All,

I am kind of stumped here.  I am hoping for some ideas on what to search
for.  I am getting an error when an escalation runs that it doesn't have
permission to update a record.

Can anybody give me an idea on what to look for to figure out why this is
happening?

<ESCL> Filter operation in escalation failed, errno=33049
<ESCL> You don't have sufficient permissions to perform this status change!

AR Version 7.6.4 if that helps.

TIA,

Brian Goralczyk

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