raj thanks for your quick answers! really helpful!
2014-09-03 20:05 GMT-05:00 Raj <[email protected]>: > ** > > Answers inline. > > > > 1. how does the multitenant feature works? i mean the same process > can exists for example for global and a particular company? if so how > precedence works? i mean if mapping conditions are the same which process > execute. > > The mapping is explicitly selected in the mapping form, so if you select > Global Company – it will pick Global company process and if you selected > your specific company, your specific company process will be selected for > trigger. If you have selected both the companies, there is a sort order > field based on which the choice is made. > > > > > > 2. when a process is attached to an incident can i still add ad hoc tasks? > > Not today, but an enhancement request can be made for this and possibly > get addressed soon. > > > > 2. is there any documentation that states how the PD affects the > global performance of the applications? i mean how can affect application > performance be affected based in the fact that we can have complex process > attached to an incident and there will be many process "executing" at same > time? > > Where did you hear about that? PD is a combination of few filters and a > filter plugin code. Filters would not affect the performance greatly. > Filter plugin is configurable for number of threads and use of private > queue and the same can be fine-tuned in case you find performance if > needed, although I have not heard of explicit performance degradation due > to PD. BTW – PD Processes execute in async manner in different threads and > hence don’t give direct impact on parent requests. > > > > -Raj > > > > *From:* andres tamayo [via ARS (Action Request System)] > [mailto:ml-node+[hidden > email] <http://user/SendEmail.jtp?type=node&node=118762&i=0>] > *Sent:* Thursday, September 04, 2014 01:16 > *To:* Hiremath, Raj > *Subject:* process designer questions > > > > ** > > Hi there > > > > i'm starting to work with PD associated to ITSM particularly incident > module and i'm wondering if somebody can help me with some questions > regarding this tool > > > > 1. how does the multitenant feature works? i mean the same process > can exists for example for global and a particular company? if so how > precedence works? i mean if mapping conditions are the same which process > execute. > > The mapping is explicitly selected in the mapping form, so if you select > Global Company – it will pick Global company process and if you selected > your specific company, your specific company process will be selected for > trigger. If you have selected both the companies, there is a sort order > field based on which the choice is made. > > > > > > 2. when a process is attached to an incident can i still add ad hoc tasks? > > Not today, but an enhancement request can be made for this and possibly > get addressed soon. > > > > 2. is there any documentation that states how the PD affects the > global performance of the applications? i mean how can affect application > performance be affected based in the fact that we can have complex process > attached to an incident and there will be many process "executing" at same > time? > > Where did you hear about that? PD is a combination of few filters and a > filter plugin code. Filters would not affect the performance greatly. > Filter plugin is configurable for number of threads and use of private > queue and the same can be fine-tuned in case you find performance if > needed, although I have not heard of explicit performance degradation due > to PD. BTW – PD Processes execute in async manner in different threads and > hence don’t give direct impact on parent requests. > > > > > > thanks > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ------------------------------ > > *If you reply to this email, your message will be added to the discussion > below:* > > > http://ars-action-request-system.1.n7.nabble.com/process-designer-questions-tp118759.html > > To start a new topic under ARS (Action Request System), email [hidden > email] <http://user/SendEmail.jtp?type=node&node=118762&i=1> > To unsubscribe from ARS (Action Request System), click here. > NAML > <http://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewer&id=instant_html%21nabble%3Aemail.naml&base=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespace&breadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml> > -rAJ > > ------------------------------ > View this message in context: RE: process designer questions > <http://ars-action-request-system.1.n7.nabble.com/process-designer-questions-tp118759p118762.html> > Sent from the ARS (Action Request System) mailing list archive > <http://ars-action-request-system.1.n7.nabble.com/> at Nabble.com. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
