1. OS (operating system) version (RHEL 5.8 32-bit)
2. Perl version (output from perl -v) (This is perl, v5.8.8 built for
i386-linux-thread-multi)
3. ARSystem version you are connecting to (7.6.04)
4. API version you compiled against (764sp1)
5. ARSperl version (1.93)


I can login to Microsoft sharepoint and other applications with the
appScript01 user listed below, so I know the Active Directory credentials
are correct.

Is there something within the Remedy Admin interface that would
allow/disallow a login based on the location within the Active Directory
structure?

Is it because it is in the following Active Directory OU?:

CN=appScript01,OU=application,OU=Users,OU=EXAMPLE,DC=example,DC=com;

Whereas, the rest of us users that are able to login are in the Users
container:

CN=Smith\, William,CN=Users,DC=example,DC=com

By policy, we are not allowed to put the appScript01 user directly in the
Users container.

Is there a way to allow Remedy to accept its credentials also?

Thanks in advance for your help.

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