1. OS (operating system) version (RHEL 5.8 32-bit) 2. Perl version (output from perl -v) (This is perl, v5.8.8 built for i386-linux-thread-multi) 3. ARSystem version you are connecting to (7.6.04) 4. API version you compiled against (764sp1) 5. ARSperl version (1.93)
I can login to Microsoft sharepoint and other applications with the appScript01 user listed below, so I know the Active Directory credentials are correct. Is there something within the Remedy Admin interface that would allow/disallow a login based on the location within the Active Directory structure? Is it because it is in the following Active Directory OU?: CN=appScript01,OU=application,OU=Users,OU=EXAMPLE,DC=example,DC=com; Whereas, the rest of us users that are able to login are in the Users container: CN=Smith\, William,CN=Users,DC=example,DC=com By policy, we are not allowed to put the appScript01 user directly in the Users container. Is there a way to allow Remedy to accept its credentials also? Thanks in advance for your help. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

