Not everyone gets overly concerned about ‘security’ when it comes to the Demo password in a Remedy environment. I personally don’t think it should be a personal login – so even if you don’t want it to be Demo (which I’ve always found a bit hokey anyway) I would make it a system acct / login.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Tuesday, November 4, 2014 9:15 AM To: [email protected] Subject: Re: Demo Login Name has been Changed ** Sandra, Personally, I think it's a security risk to leave a 'Demo' account in place, even if you set the password. So, no....I don't personally think you should put it back. On Tue, Nov 4, 2014 at 7:08 AM, Hennigan, Sandra, CTR, DSS <[email protected] <mailto:[email protected]> > wrote: ** All, I have inherited an 8.1.01 new install, just about ready for UAT. The previous administrator renamed the "Demo user for startup" with her personal login name. This was recently discovered during troubleshooting when some of the integrations stopped working. Specifically, “Demo” was the user entry in a couple of the Configuration files. To resolve the issues with integrations, a new user was created and the services pointed to the new user. I am concerned that there may still be configuration files identifying Demo as the qualified user. Question: Do we leave well enough alone and keep the "Demo user for startup" with her personal login name or use DMT and change the "Demo user for startup" name. Any other ideas? Any concerns or follow up steps? As always, assistance from the list is priceless! Thanks. Sandra _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
